Why Do Enterprises Always Get Stuck in System Integration? An In-Depth Guide to Development

2025/12/04
Why Do Enterprises Always Get Stuck in System Integration? An In-Depth Guide to Development
System Integration Is Not Just an Engineering Issue - It Is a Critical Path to Business Growth
In Taiwan, most enterprises are not lacking in digitization; rather, they are trapped in a state of "partial digitization." Their ERP works, but the data doesn't align with the CRM. The e-commerce backend functions, yet payments, inventory, and logistics aren't synchronized in real-time. Retail POS systems are comprehensive, but member data remains scattered across disparate systems, making it impossible to form a unified customer view. Many companies purchase systems with the expectation that "everything will improve once Product X is installed." However, the true operational bottleneck is rarely the functionality of the new system itself, but whether these systems can communicate, connect, and operate on a unified data foundation.
This is the true value of System Integration (SI). It is not merely about patching holes or adding APIs to legacy systems; it is about orchestrating an enterprise's data, processes, and technical architecture to work in harmony. This enables companies to react faster to market changes, accelerate decision-making, and reduce labor costs. Consequently, "System Integration" has become one of the top keywords searched by executives and Project Managers when tendering, evaluating, or planning IT budgets in recent years. It is no longer just a technical term - it is a key indicator of whether a business can grow smoothly and improve operational efficiency.
What enterprises are truly seeking is not just a team that can write APIs, but a partner who understands on-site workflows, grasps the logical differences between various systems, and can facilitate cross-departmental coordination while balancing compliance and security. They need a partner capable of practically "landing" these technical architectures. Especially in environments where ERP, CRM, payment gateways, logistics, IoT devices, and membership systems coexist, end-to-end system integration capability has become the most critical evaluation criterion in corporate procurement.
The following sections will delve into:
• Why is System Integration so difficult to succeed in within enterprises?
• Why do most companies fail to achieve connectivity despite spending the budget?
• What are the real obstacles, ranging from technology to organizational structure?
• How should executives and PMs identify the right direction when evaluating projects?