Stakeholder

TWJOIN places great importance on the expectations and concerns of its stakeholders. Through establishing effective communication channels and conducting regular reviews and evaluations, we aim to ensure that major issues are continuously addressed and implemented in the sustainable operation of the company.

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List of Concerned Issues

StakeholderIssuesCompany ResponsibilitiesCommunication Channels

Employees

  • Employee Development
  • Labor Relations
  • Employee-Friendly Work Environment
  • Salary and Benefits
  • Establishing a training program
  • Compliance with relevant labor regulations
  • Employee welfare
  • Regular supervisory interviews
  • Employee Satisfaction Survey Form
  • Administrative Management Department Complaints Inbox
  • Labor-Management Meetings

Customers

  • Project Service Quality
  • Product Stability and Safety
  • Project Delivery Schedule
  • Customer Intellectual Property
  • Customer Privacy Protection
  • Data Security
  • Real-time, Project-based Customer Consultation
  • Enhancing Customer Satisfaction
  • Business Visits
  • Regular Third-Party Data Security Verification
  • Feedback Mailbox
  • Signing Confidentiality Agreements

Suppliers

  • Green Procurement
  • Supplier Management
  • Payment Terms
  • Compliance with Contracts
  • Prompt Payment
  • Supplier Evaluation
  • Signing Supplier Declarations
  • Regular Online Meetings
  • Email Communication

Shareholders

  • Company Brand Image
  • Operations and Profitability
  • Company Development
  • Stable Development Strategy
  • Timely Provision of Real-Time, Synchronized, and Accurate Company Information
  • Swift Response and Adjustment to Feedback from Various Sectors to Enhance Company Information Disclosure Image and Content
  • Shareholders meeting
  • Email Communication
  • Financial reporting

Government

  • Adherence to relevant regulations
  • Company Responsibilities
  • Offering fair and equitable compensation
  • Regular monitoring and updating of relevant regulations/Financial reporting
  • Participation in government briefing sessions

Contact Us

TWJOIN is committed to sustainable development and actively engages with stakeholders to understand their needs and expectations. If you have any suggestions, please don't hesitate to contact us. Our team will respond to you as soon as possible!

Employee Complaints Section
Other Complaints Section